Using Multi-Channel Management With Sku Grid

There are 3 Options for Multi-Channel Management in Sku Grid

eCom Syndicator makes selling across multiple channels a breeze. Your prices and stock levels are always up to date. Sell on eBay, Amazon, Walmart and dozen other channels for one low fee. eCom Syndicator does not try to offer all-in-one tool – we
focus on making sure that syncing works 100% and you never sell at a loss. Sku Grid users get access to eCom Syndicator included with their paid Sku Grid membership.

The tutorials below will show you how to set up eCom Syndicator.  If you prefer to use other 3rd party multi-channel management tools, please click the next 2 tabs to learn more about them.

If you are currently a Selro user or are interested in becoming one, then you can use your Selro account API credentials and integrate them into your marketplace settings in Sku Grid.  Once connected, you’ll be able to not only use Sku Grid to track and reprice your items, but you extend the functionality by taking advantage of several tools in Selro such as: multi-channel order management, multi-channel inventory management, warehouse management, reporting, and more… To learn more about Selro, please CLICK HERE.

Note: Selro Subscription and API Access Required

eCom Dash is another multi-channel management software that can be integrated with Sku Grid via API.  This will allow you to still use Sku Grid but extend your functionality to include multi channel inventory management across multiple selling platforms as well as order management from one convenient place.  To learn more about eCom Dash, please CLICK HERE. So whether you are already an existing eCom Dash customer or you’re interested in giving them a try, using it in conjunction with Sku Grid will help you grow and manage your business more efficiently.

Note: If you want to use eCom Dash, integration with Sku Grid is available by request only. Please submit a support ticket HERE. eCom Dash Subscription and API Access Required.

How to Set Up eCom Syndicator

Step 1: Create Your eCom Syndicator Account & Configure Your Add-Ons Settings

Step 1: The first step is to log into Sku Grid and click Settings

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Step 2: Click Add Ons

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Step 3: Click eCom Syndicator

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Step 4: You'll see a red alert stating that your login / password is incorrect or not set. This is because you have not linked an eCom Syndicator account yet.

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Step 5: Click Auto Create Account For Me. This will automatically create your eCom Syndicator account for you.

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Step 6: You should see a yellow alert that states Your account was created, please set up your marketplaces here. That link will take you to configure your other eCom Syndicator settings, or you can wait until you move to the next series of steps.

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Step 7: You'll see that your eCom Syndicator login and password have been filled in for you.

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Step 8: Under your password will be a link to Show Password if you ever need to display it and a link to Login into eCom Syndicator, which when clicked, will automatically log you in.

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Step 9: Auto Create Items at eCom Syndicator - Check the Box if you want eCom Syndicator to Automatically Pull in Your Active eBay Listings Every 24 Hours

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Step 10: Click the check box to enable.

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Step 11: Auto Create Items in SG that are in eCom Syndicator, but not in Sku Grid - Check the Box if you want eCom Syndicator to Automatically Take New eBay Items That You’ve Listed to eBay and Add Them to Your Sku Grid Account if They Do Not Already Exist.

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Step 12: Check this box to turn on this function (you'd have to edit and put in supplier urls and unpause). If you do not want eCom Syndicator to create new entries in your Sku Grid account, then leave this unchecked. Note: Deleted items may come back to SG.

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Step 13: Sync Existing Items from eCom Syndicator to Sku Grid - If for some reason, items can't be revised, Sku Grid will know which items were not updated by the difference in current price & stock and will attempt to make the change again.

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Step 14: Check the box if you want to turn on this function if it is not already checked.

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Step 15: Click Save Settings. You will see a yellow alert stating that the Free Tier at eCom Syndicator has been Activated.

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Step 16: You've successfully created your eCom Syndicator account and linked it in your Add Ons settings in Sku Grid.

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Here's an interactive tutorial for the visual learners

https://www.iorad.com/player/153647/eCom-Syndicator--Creating-Your-eCom-Syndicator-Account---Connect-to-Sku-Grid

Step 2: Create Your CSV Channel/Marketplace

Step 1: Login to eCom Syndicator at https://sync.ecomsyndicator.com. Enter your username in the Login field.

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Step 2: Enter your password in the Password field.

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Step 3: Click Sign in.

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Step 4: You're now logged into eCom Syndicator. Click Settings

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Step 5: Click Create Marketplace

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Step 6: We're going to be creating a CSV marketplace that will be used for Sku Grid to send it's changes in price and stock for your items to eCom Syndicator.

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Step 7: Select Your Own CSV

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Step 8: In the Name field. Type in a name for the CSV marketplace that you are creating in eCom Syndicator. It can be anything. In this example, we will just name it CSV Marketplace.

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Step 9: For Sync Source, this should be left at No Source Selected. Select No Source Selected

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Step 10: You do not need to enter or change any other options. Just click Save.

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Step 11: You've now successfully created your CSV Marketplace. When Sku Grid reprices/updates your items, the price/stock change data will be sent to this marketplace channel in eCom Syndicator.

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Here's an interactive tutorial for the visual learners

https://www.iorad.com/player/144416/eCom-Syndicator--Create-Your-CSV-Marketplace

Step 3: Create Your eBay Channel/Marketplace

Step 1: Now we will create an eBay Marketplace in  your eCom Syndicator Account. Click Create Marketplace.

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Step 2: Select eBay US or the marketplace and country that you are listing on.

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Step 3: You will need to type in a name for your eBay Marketplace, it can be anything. Type a Name in the Name field. For this example, we will name it eBay Marketplace.

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Step 4: Next, you will select your Sync Source. Click in the Sync Source box.

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Step 5: Select CSV Marketplace that you created in the previous step.

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Step 6: Click Connect

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Step 7: You will be redirected to eBay to authorize the application. Enter your username and password.

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Step 8: Click Sign in

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Step 9: Read over the terms and conditions and Click Agree to authorize the application keys.

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Step 10: Once you've gotten your eBay keys and everything is connected, you'll notice that the "Connect" button has now changed color and says Disconnect. 

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Step 11: Click Save

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Step 12: You've now successfully created your eBay Marketplace. When Sku Grid revises your items, it will send the price and stock change info to your CSV Marketplace. The CSV Marketplace will sync to the eBay Marketplace which will sync to your eBay listings

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Step 13: That's it. You're done.

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Here's an interactive tutorial for the visual learners

https://www.iorad.com/player/144417/eCom-Syndicator--Create-Your-eBay-Marketplace

Step 4: Configure Your Marketplace Settings to Work with eCom Syndicator

Step 1: Inside of your Sku Grid account, the first step is to open Settings and click Marketplaces.

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Step 2: Click Ebay

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Step 3: Click US. If not US, click the Country you are selling on.

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Step 4: Treat this eBay marketplace as the following marketplace - This option is used to send all of your updates from Sku Grid to the repricing channel that you select here. That channel will then revise your eBay products.

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Step 5: Select eCom Syndicator from the drop down menu. You will then see 2 new drop down menus appear.

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Step 6: Choose eCom Syndicator CSV Channel to Update - This is referring to the CSV channel (marketplace) that you created previously in eCom Syndicator.

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Step 7: Select the CSV Marketplace (you'll see whatever name you created for it here).

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Step 8: Choose eCom Syndicator Marketplace Channel to Sync From - This drop down menu will contain the eBay Marketplace (channel) that you created in eCom Syndicator in a previous step.

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Step 9: Select the eBay Marketplace that you created in eCom Syndicator.

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Step 10: Make sure that all of your settings on this page are configured the way that you want them. At a minimum, you should have a Default Quantity entered.

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Step 11: Be sure that you have set your Reprice only if price increased by at least threshold.

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Step 12: Be sure that you have set your Reprice only if price decreased by at least threshold.

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Step 13: If you want Sku Grid and eCom Syndicator to control your stock, be sure to set Auto Update eBay Stock to Yes.

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Step 14: If you want Sku Grid and eCom Syndicator to control your prices, be sure to set Auto Update eBay Price to Yes.

At a minimum, you should have these settings configured and should have a default selling formula in place.

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Step 15: Scroll down and click Save Settings

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Step 16: You will see an alert that states that your Settings were saved.

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Step 17: You've now fully connected your eCom Syndicator account to Sku Grid and have set it up for repricing/updating your eBay items.

eCom Syndicator will start importing your eBay items into itself.

Note: The initial sync may take up to a few hours.

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Here's an interactive tutorial for the visual learners

https://www.iorad.com/player/144424/eCom-Syndicator--Configure-Your-Marketplace-Settings-to-Work-with-eCom-Syndicator

Return to Your Sku Grid Settings
Learn How to Use eCom Syndicator

FAQs

Most frequently asked questions and answers

After configuration, this process is automated.

Yes, it would require eBay API access in order to sync inventory.

You will not face the individual call usage limits that you incur using file exchange. Corporate keys and access are in place, but please note that sometimes the global call usage can be met, which would cause a temporary issue until eBay resets it at midnight Pacific Time.

This option is the best and most efficient for larger eBay accounts.

Yes. eCom Syndicator is an Approved application for eBay; hence the large call usage limits that we have and why having a large account is not a problem. 

While eCom Syndicator is an approved eBay application, it is new, and we cannot predict whether or not eBay will have an issue with it in the future.

No. Sku Grid will continue checking your supplier for price/stock changes and updating your eCom Syndicator or 3rd party multi channel management site such as Selro or eCom Dash according to your settings.  The changes on your eCom Syndicator, Selro & eCom Dash site would be synced to your eBay listing nearly instantly.

You do not have to leave your PC or browser on or remain logged into eBay for this process to work. Your items will continue to be updated.

Yes, if you force reprice the items or use Orders Dash, these multi channel management options can update your sold items to default quantity (assuming they have not been ended).

No, at this time, they do not have this functionality. You would then have to relist on your own and  edit the item numbers in your grid so that the software can link to the appropriate item in your Multi-Channel Management site. Good Til Cancelled (GTC) listings are therefore recommended.

Yes, eCom Syndicator can handle multi variation listings. You need to be sure that you have added a unique Custom Label for each variation on eBay.

If you’re using eCom Syndicator, it can be set up to automatically add items that exist in eCom Syndicator but not Sku Grid. Those items would be paused and not have a supplier url.  You would then have to edit those entries, put in a supplier url and set pause repricing to No.

However, if you sell a mix of items that you want monitored by Sku Grid and ones you don’t, you should not enable that option in your settings.

Other options for adding your items include adding items individually or importing them via CSV file.